United States · Region

Locked out in Florida?

Here are the statutes that protect Florida residents and the regulators that actually investigate complaints. Filing takes about ten minutes per office, costs nothing, and is the single most effective thing you can do.

Laws that apply where you live

  • FTC Act, s. 5 (unfair or deceptive acts)
    Substantial injury (loss of email, photos, 2FA), not reasonably avoidable by the consumer, with no countervailing benefit — the FTC's three-prong unfairness test.
    Read the statute →
  • Sherman Act, s. 1 (tying)
    Forcing customers to buy product B (Workspace / One / Ads) to recover product A (Gmail) is the classic shape of an illegal tying arrangement when product A's market has dominance.
  • Florida Deceptive and Unfair Trade Practices Act (FDUTPA)
    § 501.204 declares unfair or deceptive acts in trade or commerce unlawful; mirrors FTC s. 5.

Where to file

Cities & towns in Florida

Each city page restates the same statutes and offices so you can share a link that says "here's what to do, where you live."

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