United States · Region

Locked out in Michigan?

Here are the statutes that protect Michigan residents and the regulators that actually investigate complaints. Filing takes about ten minutes per office, costs nothing, and is the single most effective thing you can do.

Laws that apply where you live

  • FTC Act, s. 5 (unfair or deceptive acts)
    Substantial injury (loss of email, photos, 2FA), not reasonably avoidable by the consumer, with no countervailing benefit — the FTC's three-prong unfairness test.
    Read the statute →
  • Sherman Act, s. 1 (tying)
    Forcing customers to buy product B (Workspace / One / Ads) to recover product A (Gmail) is the classic shape of an illegal tying arrangement when product A's market has dominance.
  • Michigan Consumer Protection Act
    MCL 445.903 — unfair, unconscionable, or deceptive methods, acts, or practices in trade or commerce.

Where to file

Cities & towns in Michigan

Each city page restates the same statutes and offices so you can share a link that says "here's what to do, where you live."

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