United States · Region
Locked out in Washington?
Here are the statutes that protect Washington residents and the regulators that actually investigate complaints. Filing takes about ten minutes per office, costs nothing, and is the single most effective thing you can do.
Laws that apply where you live
- FTC Act, s. 5 (unfair or deceptive acts)Substantial injury (loss of email, photos, 2FA), not reasonably avoidable by the consumer, with no countervailing benefit — the FTC's three-prong unfairness test.Read the statute →
- Sherman Act, s. 1 (tying)Forcing customers to buy product B (Workspace / One / Ads) to recover product A (Gmail) is the classic shape of an illegal tying arrangement when product A's market has dominance.
- Washington Consumer Protection ActRCW 19.86.020 — unfair methods of competition and unfair or deceptive acts or practices in trade or commerce.
Where to file
- FTC — Report Fraud →Federal — file from anywhere in the US.
- Washington Attorney General — Consumer Complaints →Search opens the official AG complaint page for your state.
Cities & towns in Washington
Each city page restates the same statutes and offices so you can share a link that says "here's what to do, where you live."